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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vicente Vega

January 24, 2026

5  out of  5
rating by Vicente Vega
"Angelica went above and beyond in helping me get the insurance I needed! Fast friendly service with a smile and a great price! Thank you!!"
We responded:
"Thank you so much for the 5-stars, Vicente! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Dwight Hood

October 10, 2025

5  out of  5
rating by Dwight Hood
"Erika was knowledgeable and a joy to speak with. All my questions were answered!"
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Tom Bade

October 6, 2025

5  out of  5
rating by Tom Bade
"I’ve had State Farm at this location for the past 3 years. Extremely helpful, and did all they could to keep my rates low. Nicole has been most helpful. State Farm is the best deal in town , especially if you’re a senior that needs only basic car insurance. Checked all others for my particular situation and they beat every other company’s rate here in Rio Rancho, and Taos hands down! Thanks again Nicole😎👌☘️"
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Robert Cordova

February 2, 2025

3  out of  5
rating by Robert Cordova
"Good customer service"
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Aurora Jay

January 30, 2025

5  out of  5
rating by Aurora Jay
"I had an amazing experience with Erika! She was so sweet, informative and knew what she was doing!! Took care of all my issues and went above and beyond to help me. I love my State Farm!"
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Sean Giusti

January 7, 2025

1  out of  5
rating by Sean Giusti
"The WORST experience I have ever had with an insurance company. As mentioned in previous reviews the communication by local staff has been horrible. Brittany never communicated properly from the start and our insurance policy was cancelled without any notice. I was driving uninsured for weeks. Save yourself issues and use the locals at Farmers that actually care about their customers."
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Lauren L

September 26, 2024

1  out of  5
rating by Lauren L
"Agents could benefit from taking a class on communication."
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Aaron Martinez

June 26, 2024

5  out of  5
rating by Aaron Martinez
"I've been very happy with their service. Erika has been great!"
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Terrie Travis

April 22, 2024

5  out of  5
rating by Terrie Travis
"I'm techno-challenged and was happy to find a place i could get insurance without trouble signing in, etc. State Farm is very simple and the receptionist, Erika, is very nice to work with!"
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Brandon Whitaker

October 13, 2023

4  out of  5
rating by Brandon Whitaker
"For my first time getting full coverage on my auto. Was not a bad experience. But it can be very pricey. People that work there are very helpful."
We responded:
"Thank you for your review, Brandon! We appreciate your business and value your feedback. If there's anything else we can do to assist with your auto insurance or other insurance needs, please let us know."
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Avi Farber

June 13, 2023

2  out of  5
rating by Avi Farber
"Wanda Lucero's office was great for the first few years that I worked with them. They were kind, attentive, and nice to have someone local. When I needed to use my insurance to cover two small fender benders, my premium increased from $55 to $150 in the course of a year. Then I received a letter notifying me that they could no longer cover me (for 2 small fender benders in 20 years of driving). On several occasions I called into make changes to my policy (when I took vehicles in and out of storage), and was told the changes were made, however I noticed on my bill that the coverages had not been changed and I had been driving with almost no coverage for a month. Even after my policy was canceled State Farm continued to bill my credit card. They are great so long as you don't need to use your coverage."
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Ronald Scott

May 25, 2023

5  out of  5
rating by Ronald Scott
"I have 9 policies.....great rates and service! FIVE STARS!!!"
We responded:
"Thank you for the 5 star review, Ron! We sure do appreciate helping with all your policies!"
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Jan Drover

December 16, 2022

5  out of  5
rating by Jan Drover
"Consistently for the past few years, I have experienced nothing but exemplary customer care/service from the staff in this office. No question or need is too great for the staff to cheerfully assist in - with patient and a 'can do' demeanor. It is a true pleasure working with Wanda Lucero's State Farm Agency staff members ~ and I highly recommend this Agency to anyone. Thank you!"
We responded:
"Thank you, Jan, for your 5 Star Review and your kind words. It has been a pleasure having you as our valued client over the years and we truly appreciate you. My team truly cares and works hard to provide the best experience with every interaction, every day. Thank you again for sharing your experience!"
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Becky Reardon

June 8, 2022

5  out of  5
rating by Becky Reardon
"When I needed a very quick replacement for my house insurance policy, Linda Montoya at Wanda Lucero State Farm came through for me in two days, even though there were some unusual details to handle. She was professional, calm, and personable, and I recommend her highly."
We responded:
"Hi Becky, Thank you so much for your 5 star review and for sharing your positive experience working with Linda! We understand the urgency of being able to secure your home insurance policy and it's important to me, Linda and our team that we do all we can to make the process as simple as we possibly can, even with unusual details to handle. Linda enjoyed working with you and we were all pleased that we were able to bind coverage on your home in a relatively short period of time. Have a great day!"
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KJ Paull

February 3, 2022

5  out of  5
rating by KJ Paull
"Wanda Lucero State Farm came through for us “Like a good neighbor” and more ! We had severe damage from a December storm and we were devastated. Wanda and her team took care of us from filing the claim to receiving the funds! In these COVID times it’s hard to get immediate help but Wanda’s team were easy to reach, the app is user friendly and most importantly Wanda really cares about her clients and checks in to make sure everything went smoothly! I highly recommend Wanda Lucero for all your insurance needs!"
We responded:
"Thanks so much for the 5 Star review, Karen! We're highly committed to helping in any way possible when things go wrong....and we're here to help things go right! We're grateful to be able to assist you and Wendy with your home insurance and all your insurance needs! Thank you for your continued trust in State Farm, my team and me!"
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Julie Mascarenas

November 20, 2021

5  out of  5
rating by Julie Mascarenas
"Customer service is amazing...I delt with wanda herself the 1st time then Rita after and I couldn't have been any happier 😊"
We responded:
"Thanks so much for the 5 Star Review, Julie! Rita and I both enjoyed talking with you and welcoming you to our agency! It's our sincere pleasure to help with your auto insurance!"
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John Hansen

August 29, 2021

5  out of  5
rating by John Hansen
"Several weeks ago, we moved to Taos and I began the transfer process with our existing State Farm policies. The first agent I chose did not work out due to poor communication, lack of followup, and lost electronic files. Our former agent then contacted Wanda's office and it was a night-and-day difference with Linda leading the way to have our policies transferred in just a few hours. Wanda & team are friendly & professional and I highly recommend them!"
We responded:
"John - Thank you for the 5 Star review! Our team was so happy to hear about your review. Linda was excited to hear your kind words about how she was able to help you! It was a pleasure to meet you and Isabel, and to get your policies transferred. We look forward to continuing to work with you both. Thank you immensely for the great review and kind words!"
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Jennifer F.

August 7, 2021

5  out of  5
rating by Jennifer F.
"Knowledgeable, professional, and excellent service! Linda went above and beyond the call of duty to ensure I had the correct insurance policy for my new condo. Moving is always hectic, but she made this element of transition joyous and smooth."
We responded:
"Thank you so much for the wonderful review, Jennifer! Linda was very happy to hear about your kind words and said she very much enjoyed working with you to ensure your condo was protected. We look forward to continuing to work with you."
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Jessa Bee

April 29, 2021

3  out of  5
rating by Jessa Bee
"Cheap"
We responded:
"Thank you for your review, Jessa Bee. We appreciate your feedback. Please feel free to contact us at our office to let us know what we can do to improve your experience and earn 5 Stars."
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Rafel Vigil

April 7, 2021

2  out of  5
rating by Rafel Vigil
"Very friendly,but my message seem to go into a black hole and are lost and never returned"
We responded:
"Thank you for leaving us a rating. We appreciate your feedback. Please contact us at our office so we can discuss how to improve your experience and confirm your contact information."
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anthony Montoya

April 7, 2021

5  out of  5
rating by anthony Montoya
"Great place to do business!!"
We responded:
"Thank you for your 5 Star Review, Anthony! We appreciate doing business with you."
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Matt Medina

February 23, 2021

5  out of  5
rating by Matt Medina
"Go to be back. And still saving money. Best insurance. No one can bet your low prices!!"
We responded:
"Thank you for leaving us a 5 Star Review! We're thrilled you're back, Matt!"
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Michele Smith

January 21, 2021

5  out of  5
rating by Michele Smith
"Great insurance office. Erica rocks!"
We responded:
"Thank you for leaving us a 5 Star Review, Michele! We appreciate having you as one of our valued customer. Thank you for mentioning Erika Lester. Erika certainly does rock!"
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Erika Lester

October 21, 2020

5  out of  5
rating by Erika Lester
"Great service and great savings. I was able to save $400 on my auto insurance! Wanda and the whole team are awesome. I highly recommend this agency."
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Louanna Romo

October 9, 2020

5  out of  5
rating by Louanna Romo
"Very professional!"